Privacy Policy

Your privacy matters deeply to us.

We know Rheii will be a place where you may choose to share personal reflections, and we treat that responsibility with care. All data is securely encrypted, and we follow strict practices to safeguard your information.

If you've chosen to share your journal insights with us, any text you share is cleaned of personal identifiers and used only to help improve Rheii's guidance and understanding, so the experience gets better for you and for others on similar journeys.

As we continue to grow, some of these terms may evolve. The most current version will always be available here. What won't change is our commitment to protecting your privacy.

Our detailed privacy policy is available below.

Rheii ("we," "our,", "us", "Platform") provides access to certain websites, mobile applications, and related digital products and services for users ("you") who choose to use it. This Privacy Policy outlines the types of information we collect through Rheii, how that information may be used or shared, and the purposes behind those practices. It also describes how we safeguard your personal information, as well as the choices you have regarding your data.

By accessing or using Rheii, you acknowledge and agree that this Privacy Policy applies to you. We encourage you to read it carefully.

• We may use the name and contact information you provide to operate and deliver Rheii's services. For example, helping you create or manage your account, enabling specific Platform features, or responding to messages from you. These details may also be used to send you updates or communications about Rheii, as described in the "Marketing Communications" section.
• We may share your name and contact information with trusted service providers and affiliated partners who assist us with core operational needs, such as hosting, customer support, or sending permitted communications.
• Information such as device identifiers or session tokens may be used to remember your preferences, support account functionality, and ensure the Platform runs smoothly. We may share these identifiers with third-party service providers who help us operate or maintain the Platform.
• Content you create within the platform, such as journaling entries, insights, or any other interactions, may be processed to improve the functionality, quality, and personalization of the Platform. This may include training underlying models or enhancing features for Users who have opted in to allow their data to support product improvement.
  
  We may also collaborate with academic or research partners to better understand user behavior and enhance Rheii's insights, but only for Users who have chosen to share their data for these purposes. Journal Data may be shared with service providers who support these improvement efforts. Additional information is described in the "Data Security" section.
• We may use or disclose any category of Personal Information described in this policy when required to comply with applicable laws, regulatory obligations, legal proceedings, subpoenas, or governmental requests. Such disclosures will only be made to authorized entities (e.g., courts, law enforcement, or government agencies).
• We may use information about how you use Rheii- such as your activity within the app, approximate location from your IP address, and device type- to operate, maintain, and improve the Platform. This helps us troubleshoot issues, remember your preferences, and personalize your experience. We may share this information with service providers who support these functions or when required by law.

We use a range of security measures to protect the Personal Information we collect. These measures may include encryption, secure password practices, multi-factor authentication, and limiting access to authorized team members based on their roles.

To further protect your privacy, information that could directly identify you (such as your name) is separated from your data and replaced with a unique internal ID. The link between this ID and your identity is stored securely and accessible only to designated personnel.

We routinely review and update our security practices. However, no method of transmitting or storing information online is completely risk-free, and we cannot guarantee absolute protection against unauthorized access.